Donor Lifetime Value

The total revenue a nonprofit can expect from a donor across the full length of their giving relationship.

Donor lifetime value (LTV) estimates the total amount a donor is likely to give over the entire course of their relationship with an organization, not just from a single gift. It combines average gift size, giving frequency, and how long the donor stays engaged.

Thinking in terms of lifetime value reframes fundraising decisions. A donor acquired at a loss in year one can be highly profitable over a decade of giving, which is why retention matters so much. Recurring donors in particular tend to have far higher lifetime value because they give for many years.

Calculating LTV requires complete historical giving data, which is one more reason organizations consolidate donor records, gifts, and engagement history in a single nonprofit CRM rather than scattering them across tools.

Put This Into Practice With Kindly

Manage donors, volunteers, members, and events together in one nonprofit platform, for one predictable subscription with no cut taken from donations.